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Conversations for Change: 12 Ways to Say it Right When It Matters Most
McGraw-Hill; 1 edition (September 13, 2026) | ISBN: 0071745289 | 256 pages | PDF | 1.6 MB

Key Conversations for Positive Change--SAY IT RIGHT FOR BUSINESS AND CAREER SUCCESS
Whether you’re trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals. Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book CONVERSATIONS FOR CHANGE: 12 Ways to Say It Right When It Matters Most, she not only identifies the twelve most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively.

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